Delivery

We hold hundreds of equipment in stock and these will be dispatched within 24 hours of you placing an order. In the rare occasion that we do not have the item in stock it may take upto 72 hours for your item to be dispatched.

Orders within the UK & over £100 are delivered for FREE and orders which are less will incur a £2.49 shipping fee.

All items are delivered first class via courier to your door in plain packaging, you can expect your order to arrive within 2-5 business days although in most cases it is sooner. Our aim is to deliver your items as quickly as possible, if you have any queries regarding your order please call us or contact us.

While we provide guidelines for how long delivery takes, we cannot and do not guarantee delivery times. During holiday periods such as Christmas lead times maybe extended slightly as some suppliers have shutdown periods.  All items are self assembly unless otherwise stated.  Multiple orders receiving free delivery will be delivered in one drop, split date deliveries will be charged accordingly.

Deliveries to the Republic of Ireland, the British Islands (Isle of Man, Guernsey, Isle of Wight, Jersey & Ireland) are charged at a flat rate of £4.99.

Deliveries to the EU are charged at a flat rate of £8.99. In some cases we may need to impose an additional charge for deliveries on larger items, if we do we will contact you before hand.

To buy from the EU please use our contact page click here and let us know which products you would like and your Paypal email address.

We will then send you a Paypal invoice and as soon as that is paid we will send your order.

International deliveries may be subject to customs duties, you are responsible for paying any fees related to your jurisdiction.

International delivers can take 5-20 days to arrive, it depends entirely on your local postal service and customs. Your items will be shipped via first class courier.

Returns

If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount paid for that item less any reductions which may be applicable.

Due to these being essentially an oral item we cannot accept any returned bottles that have been opened.

Returns must be notified to us in writing within 7 days of the delivery date and items must be unused, free from defects and returned in their original packaging.

Once we have received any returned items and checked them we will refund your money, less any shipping costs.

Returns Procedure 

Please contact us within 7 days of delivery to let us know you wish to return any items. We will need to know your order reference, the model name and size of the model you are returning and the date you ordered.

You may deliver the goods back to our warehouse or alternatively we can arrange collection at a minimum cost of £4 which we will deduct from the refund.

Please note this returns policy does not apply to items that have been specifically tailored to your requirements or special order items which may be subject to a restocking fee of 50%.

Please note we cannot accept returned eliquids if they have been used or opened in any way

Refunds:

Once your item has been returned to our premises we will issue you a refund within 72 hours.

Please note on purchasing anything from this site you have agreed to the Above conditions